Your privacy matters to us. This page explains exactly what data 299bit collects, why we collect it, how we protect it, and what rights you have over your personal information.
Six principles that guide every privacy decision we make at 299bit.
All personal data stored by 299bit is encrypted at rest using AES-256. Your information is never stored in plain text on our servers.
299bit does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop.
You can request access to, correction of, or deletion of your personal data at any time by contacting 299bit support.
Every connection to 299bit — website and app — is protected by TLS encryption. Your data is never transmitted in the clear.
We only share your data with payment processors and identity verification providers where strictly necessary to operate the platform.
299bit keeps your data only as long as necessary. Once your account is closed and legal retention periods expire, your data is deleted.
299bit is an online gaming platform operating at 299bit.vip, serving players primarily in Bangladesh. When this Privacy Policy refers to "299bit", "we", "us", or "our", it means the 299bit platform and the team responsible for operating it.
This Privacy Policy explains how 299bit collects, uses, stores, and protects the personal data of players and visitors who use the 299bit website, mobile application, and related services. It also explains your rights in relation to your personal data and how to exercise them.
By registering an account at 299bit or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how 299bit handles personal data, please do not use the platform.
Questions about this Privacy Policy? Contact us at [email protected] before registering. We are happy to explain anything in plain language.
299bit collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party providers involved in payment processing and identity verification.
When you make a deposit or withdrawal via bKash, Nagad, or another payment provider, 299bit receives transaction confirmation data from that provider. When you complete KYC verification, 299bit receives identity verification results from our verification partner. 299bit does not receive your full payment credentials from these providers.
299bit uses the personal data we collect for specific, legitimate purposes. We do not use your data for any purpose beyond what is described in this Privacy Policy without first obtaining your consent.
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, phone, date of birth, password |
| Identity verification (KYC) | Name, date of birth, ID number, address |
| Processing deposits and withdrawals | Payment account details, transaction history |
| Providing and improving games and platform features | Game activity, session data, device information |
| Customer support | Account details, support communications |
| Fraud prevention and security monitoring | IP address, login logs, device data, transaction data |
| Responsible gaming compliance | Betting history, session duration, deposit patterns |
| Marketing communications (with consent) | Email address, phone number, game preferences |
| Legal and regulatory compliance | All data categories as required by applicable law |
299bit does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players, except where required for fraud prevention or regulatory compliance.
299bit processes your personal data on the following legal grounds:
299bit does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for each purpose.
To process deposits and withdrawals, 299bit shares necessary transaction data with bKash, Nagad, Rocket, and partner banks. These providers receive only the data required to complete the transaction and are bound by their own privacy obligations.
To complete KYC verification, 299bit shares identity documents and personal details with our verification partner. This partner processes data solely for the purpose of verifying your identity and is contractually prohibited from using it for any other purpose.
299bit may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law or in response to a valid legal request. We will notify you of such disclosures where legally permitted to do so.
299bit uses a small number of trusted third-party service providers for functions such as cloud hosting, email delivery, and customer support tooling. These providers act as data processors on our behalf and are contractually required to handle your data securely and only as instructed by 299bit.
299bit will never share your personal data with advertisers, data brokers, or any third party for commercial purposes without your explicit consent.
299bit uses cookies and similar tracking technologies on the website and mobile app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
You can manage cookie preferences through your browser settings or through the 299bit cookie preference centre. Disabling essential cookies will affect your ability to use the platform. Disabling analytics or marketing cookies will not affect your ability to play games or make transactions.
299bit does not use third-party advertising cookies or allow external ad networks to track you across other websites via the 299bit platform.
299bit takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.
Despite these measures, no online platform can guarantee absolute security. If you suspect that your 299bit account has been compromised, contact support immediately at [email protected]. In the event of a data breach that affects your personal data, 299bit will notify you as required by applicable law.
299bit retains your personal data for as long as your account is active and for a defined period after account closure, as required by law or legitimate business need.
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure |
| Transaction and payment records | 7 years (financial regulation requirement) |
| KYC identity documents | 5 years after account closure |
| Game activity and betting history | 3 years after last activity |
| Support communications | 3 years after the conversation is closed |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Security and access logs | 12 months |
Once the applicable retention period expires, 299bit securely deletes or anonymises your personal data. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to you as an individual.
As a 299bit player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.
Some rights may be limited where 299bit has a legal obligation to retain data — for example, transaction records required for financial compliance. We will always explain any limitations when responding to your request.
The 299bit platform is strictly for adults aged 18 and over. 299bit does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered at 299bit or provided personal data to us, please contact [email protected] immediately.
Upon receiving a verified report of underage registration, 299bit will close the account, delete all associated personal data, and return any deposits made, minus amounts already wagered.
If you are under 18, you must not register at 299bit or provide any personal data to us. Please visit the Responsible Gaming page for information on parental controls.
299bit may send you promotional emails, SMS messages, or in-app notifications about bonuses, new games, and special offers. We will only send marketing communications if you have given your consent during registration or through your account settings.
You can withdraw your consent to marketing communications at any time by:
Opting out of marketing communications will not affect transactional messages such as deposit confirmations, withdrawal notifications, or security alerts. These are sent as part of the 299bit service and cannot be disabled while your account is active.
299bit may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes that affect how we use your personal data, 299bit will notify registered players via email or an in-platform notification at least 14 days before the changes take effect. Your continued use of the 299bit platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the 299bit privacy team:
For questions about our Terms and Conditions, visit the Terms and Conditions page. For responsible gaming support, visit the Responsible Gaming page.